Privacy Policy

Last Updated: 8 September 2026

Sundarban Agro & Tourism Development Pvt. Ltd. (“Sundarban Agro & Tourism”, “Sundarban”, “Company”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you share with us through our website, enquiry forms, project pages, contact forms and other communication channels.

This Privacy Policy explains how we collect, use, store, protect and process information provided by visitors, prospective customers, customers and other users of our website.

Website: https://sundarbanagrotourism.com/

By accessing or using our website, submitting an enquiry, filling out a form, requesting project information, scheduling a site visit or otherwise voluntarily providing your information to us, you acknowledge that you have read and understood this Privacy Policy.

1. About Sundarban Agro & Tourism

Sundarban Agro & Tourism Development Pvt. Ltd. develops and offers nature-centric property and agro-tourism opportunities, including farmhouse plots, farming plots, agro-tourism projects, tourism-oriented projects, villas, home stays and other related property and lifestyle offerings.

Our website provides information about our projects, locations, services, site visits, investment opportunities and related offerings.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Fill out an enquiry or contact form
• Request information about a project
• Request a brochure or project details
• Request a site visit
• Contact our sales or support team
• Communicate with us through WhatsApp, telephone, email or other communication channels
• Submit information through project-specific enquiry forms
• Interact with our website or its forms

Depending on the purpose of your enquiry, the information we may collect includes:

• Full name
• Mobile/telephone number
• Email address
• Project or location of interest
• Enquiry details or message
• Preferred communication details
• Information voluntarily provided by you during communication with our representatives

We only request information that is reasonably required to respond to your enquiry or provide the requested service or information.

3. Information You Provide Voluntarily

When you voluntarily send us an electronic communication, submit an enquiry or fill out a form on our website, we may retain a record of the information you provide so that we can respond to your enquiry, provide the information requested and assist you with our projects and services.

You may browse certain portions of our website without directly providing personal information.

However, when you voluntarily submit your personal information through an enquiry or contact form, you consent to our processing and use of that information for the purposes described in this Privacy Policy.

4. Use of Your Information

We may use the information collected from you for purposes including:

• Responding to your enquiries
• Providing project details, brochures and other requested information
• Arranging and coordinating site visits
• Providing information about projects, locations and available offerings
• Understanding your requirements and preferences
• Providing customer assistance and support
• Following up on enquiries submitted through our website
• Processing requests made by you
• Maintaining enquiry and customer records
• Improving our website, services and customer experience
• Managing our business operations
• Communicating with you regarding information relevant to your enquiry or relationship with Sundarban Agro & Tourism
• Complying with applicable legal and regulatory requirements

5. Consent to Contact You

When you submit your personal information through an enquiry or contact form on our website, you may be required to provide your consent for Sundarban Agro & Tourism and its authorized representatives to contact you regarding your enquiry, projects, services, updates and related information.

Contact Authorization

By selecting the consent checkbox and submitting your information, you authorize: Sundarban Agro & Tourism Development Pvt. Ltd. and its authorized representatives to contact me regarding project details, enquiries, updates, notifications, site visits, services and related information through Call, SMS, Email and/or WhatsApp.

You understand that this authorization is provided voluntarily by you in connection with the information submitted through our website.

DND / NDNC Consent

Where you have voluntarily provided your mobile number and expressly consented to be contacted by Sundarban Agro & Tourism and its authorized representatives, you authorize us to contact you through the communication channels specified above, including where your telephone number may otherwise be registered under DND/NDNC preferences, subject to applicable laws, regulations and telecom requirements.

Your consent allows us to respond to and follow up on your enquiry and provide information relating to Sundarban Agro & Tourism and its projects, services and offerings.

6. Communication Channels

Depending on your enquiry and the consent provided by you, we may communicate with you through:

• Telephone calls
• SMS
• WhatsApp
• Email
• Other communication channels that you voluntarily provide or authorize

Communication may be carried out by Sundarban Agro & Tourism, its authorized employees, representatives, service providers or communication partners acting on our behalf.

7. Enquiry Forms and Consent

Our website may contain enquiry forms on the homepage, contact page, project pages and other sections of the website.

These forms may request information such as your name, mobile number and email address.

Before submitting your information, you should review the applicable consent statement displayed with the form.

We recommend that you submit the form only if you understand and agree to the applicable terms of communication and processing described in this Privacy Policy.

8. Sharing of Information

We do not sell or rent your personal information as a standalone database to third parties.

However, information may be shared with authorized parties where reasonably necessary to operate our business, respond to your enquiry or provide requested services. Such parties may include:

• Authorized employees and representatives
• Customer relationship management (CRM) service providers
• Telecommunication and communication service providers
• Calling and IVR service providers
• SMS and WhatsApp communication service providers
• Website, hosting and technical service providers
• IT and software service providers
• Professional consultants and service providers
• Government, regulatory or law-enforcement authorities where required by applicable law

Where third-party service providers process information on our behalf, we expect them to handle such information appropriately and only for legitimate business or service-related purposes.

9. Calling and IVR Services

To manage enquiries and provide timely assistance, Sundarban Agro & Tourism may use third-party calling, IVR, CRM or communication technology providers.

Where applicable, your voluntarily submitted contact details may be made available to such authorized service providers solely for enabling communication, enquiry management, customer support and related business functions.

The use of such services does not change the consent you have provided to Sundarban Agro & Tourism.

10. Website Usage Information and Cookies

Our website may use cookies, analytics tools, server logs and similar technologies to improve website functionality, security, performance and user experience.

These technologies may collect information such as:

• Browser type
• Device information
• Operating system
• IP address
• Pages visited
• Time spent on pages
• Referring website
• General website interaction information

Such information may be used for website administration, security, analytics, performance improvement and understanding how visitors use our website.

You may be able to manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

11. Data Security

We take reasonable administrative, technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or loss.

However, no website, online transmission or electronic storage system can be guaranteed to be completely secure.

Accordingly, while we take reasonable precautions to protect your information, we cannot guarantee absolute security of information transmitted or stored electronically.

12. Data Retention

We may retain personal information for as long as reasonably necessary to:

• Respond to and manage your enquiry
• Maintain appropriate business records
• Provide requested services
• Handle customer or prospective customer communications
• Meet legal, regulatory, accounting or reporting requirements
• Resolve disputes or enforce applicable agreements

When information is no longer reasonably required for these purposes, it may be deleted, anonymized or securely disposed of, subject to applicable legal requirements.

13. Links to Other Websites

Our website may contain links to third-party websites, social media platforms, maps, payment services or other external websites.

We are not responsible for the privacy practices, content, security or policies of third-party websites.

We recommend that you review the privacy policy of any external website before providing personal information.

14. Accuracy of Information

You are responsible for ensuring that the information you voluntarily provide to us is accurate and up to date.

If you believe that information provided by you is incorrect or requires updating, you may contact us using the details provided in this Privacy Policy.

15. Withdrawal or Change of Communication Preference

If you no longer wish to receive communications from us, you may contact us and request that your communication preference be updated.

Where technically and legally applicable, we will take reasonable steps to process your request.

Please note that certain communications may still be necessary for legitimate business, contractual, legal, security or service-related purposes.

16. Children's Privacy

Our website and services are not specifically directed toward children.

We do not knowingly seek to collect personal information from children without appropriate consent or authorization.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.

17. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, legal requirements or regulatory requirements.

The updated version will be published on this page with a revised “Last Updated” date.

We encourage visitors to periodically review this page for the latest version.

18. Consent and Acceptance

By voluntarily submitting your personal information through our website, enquiry forms or other communication channels, you acknowledge that:

• The information provided by you is voluntarily submitted.
• You have read and understood this Privacy Policy.
• You consent to the collection, use and processing of your information for the purposes described above.
• You authorize Sundarban Agro & Tourism Development Pvt. Ltd. and its authorized representatives to contact you regarding your enquiry, projects, services, updates, notifications and related information.
• You authorize such communication through Call, SMS, Email and/or WhatsApp, subject to applicable laws and regulations.
• Where you have expressly provided the required consent, such authorization may apply even where your mobile number is registered under DND/NDNC preferences, subject to applicable telecom regulations and requirements.

19. Contact Us

If you have any questions regarding this Privacy Policy, the information we hold about you, your communication preferences or any privacy-related matter, please contact us.